Credit Controller Supervisor

Credit Control Supervisor
Bury St Edmunds, Suffolk

We are seeking an experienced Credit Control Supervisor to join our finance team based in Bury St Edmunds. This role is ideal for a senior credit controller looking to take the next step or an existing supervisor who enjoys leading a small team while remaining hands‑on.

You will be responsible for supervising a small credit control team, managing day‑to‑day credit activities, and resolving escalated and complex customer account issues. The role combines leadership responsibilities with core credit control duties.

• Supervise and support a small team of credit controllers
• Allocate workloads and monitor team performance
• Resolve escalated or complex account and payment issues
• Maintain strong relationships with customers and internal stakeholders
• Review and manage credit limits in line with company policy
• Ensure timely collection of outstanding debts and reduction of aged debt
• Assist with month‑end reporting and debtor analysis
• Support continuous improvement of credit control processes
• Cover and assist with day‑to‑day credit control tasks as required

• Proven experience within credit control, at senior or supervisory level
• Previous experience supervising or mentoring others is desirable
• Good organisational skills with strong attention to detail
• Competent with accounting systems and Microsoft Excel

If you are an experienced Credit Control professional seeking a supervisory role, please apply today.