Consumer Loan Processing Specialist

Primary Purpose

Process and close all consumer loans and lines of credit to include home equity lines, and input HMDA data. Knowledge of consumer lending regulations and compliance.

The good‑faith compensation range for this role is expected to be $45,000 - $56,000, based on the role, market, internal equity, and candidate qualifications.

• Process and close loans as assigned, HELOC, auto, brokerage secured and boat loans.
• Maintain and manage loan processing queue daily.
• Provide excellent service to our members and loan administration personnel in the field.

• Prepare loan documents within regulatory time frames.
• Adhere to Service Level Agreements.
• Prepare CIT documentation for HELOC, auto, brokerage and boat loans with assistance.
• Input HMDA data and understand HMDA regulations.
• Handle exceptions in a timely manner with assistance.
• Input loans into the Loan Documentation System.
• Prepare attorney's instructions.
• Prepare loan proceeds checks/wire transfers/general ledger entries.
• Review final loan documentation after closing.
• Correct any collateral exceptions in a timely manner.
• Collaborate with team members outside of department to ensure smooth closing process for members.
• Adhere to applicable federal laws, rules, and regulations including those related to Anti‑Money Laundering (AML) and the Bank Secrecy Act (BSA).
• Other duties as assigned.

• Excellent customer service skills.
• Strong organizational skills.
• Ability to work independently.
• Strong computer skills (Word, Excel).
• Professional telephone skills.
• Ability to work under time constraints.
• Ability to multitask.
• Experience in consumer loan area of banking to include loan documentation and regulations, specifically real estate secured.

• Knowledge of loan documentation.
• Knowledge of loan origination system.
• Experience with Real Estate closings.
• Strong technology skills (Power BI, intermediate or above Excel skills).
• Knowledge of consumer loan regulations.

• Express or exchange ideas by means of the spoken word via email and verbally.
• Exert up to 10 pounds of force occasionally, use your arms and legs, and sit most of the time.
• Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation.
• Not substantially exposed to adverse environmental conditions.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities.

Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.