Supervisor, Laboratory - Chemistry

NYU Langone Hospital—Suffolk is a 306-bed medical center, providing care to residents of eastern Long Island. The hospital facility is home to the Knapp Cardiac Care Center—an advanced heart disease diagnostic and treatment facility—as well as a modern ambulatory surgical pavilion with specialized services including women's imaging, a sleep laboratory, and bariatric surgery. Our Provisional Level 2 Trauma Center delivers comprehensive and specialized care for patients with traumatic injuries.

The Stroke Center at NYU Langone Hospital—Suffolk is designated by the New York State Department of Health as a Primary Stroke Center, with expert neurologists available to provide treatment 24 hours a day, 7 days a week. Additionally, NYU Langone Hospital—Suffolk has multiple outpatient sites, including an outpatient wound care center, a hemodialysis center, and various primary care and specialty offices.

For more information, go to NYU Langone Hospital—Suffolk, and interact with us on Linked In, Glassdoor, Indeed, Facebook, Twitter, You Tube and Instagram.

We have an exciting opportunity to join our team as a Supervisor, Laboratory - Chemistry - Full Time, Days - Clinical Labs-Chemistry - Full-Time - 8:00AM. In this role, the successful candidate The position is accountable for planning, directing, and controlling all phases of laboratory phlebotomy operations throughout the hospital, to effectively contribute to the hospitals mission and vision. Supervised all activities related to the proper functioning of the Customer Service and Patient Service Centers including all components of the workflow processes, staffing levels regulatory compliance, and when appropriate, supplies, financial management, schedules, and personnel management.

Ensures all staff in the Customer Service and Patient Service Centers adhere to the Hospital and Departmental Policies and Procedures as well to all relevant Regulatory statutes and standards (e.g. NYSDOH CLEP, DNV, CMS, etc.) Oversight for Quality Assurance functions and problem resolution for the Customer Service and Patient Service Centers.

• Evaluates and implements changes based on departmental day to day staffing and patient flow.
• Sets priorities, assesses responsibilities and establishes timetables for section.
• Keeps Laboratory manual current as it pertains to their department.
• Supervises the workflow for all of laboratory phlebotomists and emergency room medical assistants, establishes their priorities, workloads, and procedures, and provides day-to-day problem resolution and troubleshooting to ensure timely collection and processing of patient specimens.
• Monitors staff – attendance, attitude, and dress code. Takes appropriate action if required.
• Monitors safety and infection control compliance and corrects any issues as needed.
• Evaluate new products, procedures, and equipment.
• Anticipates and recommends the need for new supplies and procedures.

• Assists in the development of job description, competency assessments, and evaluation.
• Responsible for department staffing to ensure adequate operational coverage.
• Ensures that all department staff follows established service excellence initiatives and the hospital’s core values.
• Ensures that all staff is patient/customer/coworker friendly and respectful (i.e. A.I.D.E.T., phone manners).
• Assists in the selection and interviewing of prospective employees.
• Counsels personnel in accordance with job description, hospital policy, and current standards in laboratory medicine.
• Assists in the resolution of personnel issues.
• Establishes good communication and working relationships with the management team.
• Attends H.R.
  
  -related meetings and training sessions

• Monitors all expenditures to ensure section is utilizing financial resources efficiently.
• Maintains proper inventory to minimize outdating while ensuring adequate supplies.
• Evaluates quality and cost effectiveness of new or replacement supplies and equipment and procedure.
• Seeks new means to meet budget objectives.
• Evaluate staffing needs and organize schedule to minimize additional coverage or OT

• Functions…