Surgery Scheduler

Overview

Bon Secours Surgery Center at Harbour View is seeking a Full-time Surgery Scheduler
. We are a busy multispecialty surgery center serving Northern Suffolk and an affiliate of United Surgical Partners International (USPI). USPI’s mission is to care for each patient and their family as if they were our own, each patient, each family, each and every time. USPI specializes in the development and operation of ambulatory surgical facilities in the U.S. and the UK.

Our team values high standards of safety and quality while delivering an excellent patient experience.

Under the direction of the Business Office Manager, the Surgery Scheduler coordinates appointments, verifies insurance, and ensures timely communication with physician offices and the center. The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced healthcare setting. Must be able to work well with physician offices and OR staff on timely/sensitive issues that impact surgical cases and communicate in a professional manner.

• Screen requested postings using value analysis tools.
• Schedule all surgical procedures accurately and efficiently based on physician availability and procedure requirements.
• Assist with pre‑authorization and insurance verification as needed.
• Coordinate with anesthesia group to confirm scheduling for coverage.
• Coordinate with PAT RN and Nurse Navigator for pre‑appointment instructions and answer scheduling‑related questions.
• Maintain accurate records in the scheduling system, Advantx, using procedure codes to ensure proper billing.
• Verify information entered into the system is correct (name, DOB, gender, insurance, etc.).
• Ensure all necessary paperwork for any patient “add‑on” is received by the appropriate staff.
• Communicate changes to the schedule to appropriate staff.
• Communicate with OR Director/Administrator regarding managing block time.
• Work closely with OR leadership to avoid equipment or supply conflicts.
• Collaborate with front office, clinical, and billing staff to ensure a seamless patient experience.
• Proactively identify and resolve scheduling conflicts or delays.
• May be requested to visit surgeons’ offices for marketing and business development purposes.
• Provide backup for registration and other office functions as required, with cross‑training expected.

• Education:
  
  High School Graduate.
• Experience:
  
  One (1) year previous surgery scheduling experience in a hospital or clinical environment (preferred).
• Ability to work independently and use time wisely to meet high‑paced demand.
• Knowledge of medical terminology.
• Good command of the English language, both verbal and written.
• Positive attitude and willingness to learn.
• Professional appearance.

• Competitive wages.
• Opportunities to advance your career.
• Health, Dental & Vision coverage.
• 401(k) retirement plan.
• Paid Time Off (PTO).
• Company paid holidays.
• Employee Assistance Programs.
• Flexible Spending Account.
• Education assistance.
• Short‑term and long‑term disability insurance.