Housekeeping Supervisor

Lead with Pride, Shine with Purpose – Become Our Next Housekeeping Supervisor at Courtyard/Towne Place Suites Suffolk Chesapeake!

Are you a detail-driven leader who takes pride in creating spotless, welcoming spaces? Join our team as a Housekeeping Supervisor and play a vital role in delivering exceptional guest experiences.

You’ll guide a dedicated team, uphold the highest cleanliness standards, and help make every stay unforgettable.

The Housekeeping Supervisor directly supervises and coordinates work activities of the Housekeeping staff in hotel.

• Resolve guest complaints, ensuring guest satisfaction.
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
• Maintain complete knowledge at all times of:
  Verify room status on A.M. report; report discrepant rooms; prioritize and update status of check‑out rooms.
• Ensure that assigned staff have reported to work; document any late or absent employees.
• Coordinate breaks for assigned staff. Prepare and distribute assignment sheets to assigned staff and review priorities.
• Assign designated guest room keys and beepers to assigned staff.
• Maintain accurate record of such and ensure security of keys.
• Communicate additions or changes to the assignment sheets as they arise throughout the shift.
• Inspect supply levels of floor closets.
• Assign designated personnel to rectify any deficiencies.
• Check Room Attendant's carts for proper supplies, neatness, cleanliness and mechanical problems.
• Inspect rooms cleaned by assigned Room Attendants, using designated checklist.
• Directly contact Room Attendant and relay any deficiencies to be corrected.