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IT Service Desk Leader & Operations Manager

Job in Suffolk, Virginia, 23437, USA
Listing for: City of Suffolk
Full Time position
Listed on 2026-02-22
Job specializations:
  • IT/Tech
    IT Project Manager, Systems Administrator
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A municipal government in Suffolk, Virginia, is seeking a Service Support Manager responsible for overseeing IT service support teams. The ideal candidate will have a Bachelor's Degree in Information Technology, with 3-5 years of relevant experience in managing support services. The role involves developing processes, ensuring high-quality customer service, and maintaining documentation. Candidates must be well-versed in ITIL and possess strong communication skills.

A valid driver's license is also required.
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