Job Description & How to Apply Below
ZINC Zillow, Inc. is seeking a Principal Product Manager for Customer Experience Technology to lead the vision for Zillow Rentals’ support systems. You will define a roadmap focused on AI-driven support solutions and seamless integration with core platforms like Salesforce and Zendesk.
The ideal candidate has over 10 years of experience in product management and strong expertise in support products. You will work closely with engineering and data science teams to enhance customer satisfaction and operational efficiency.
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