MADSS Administrator

Overview

We are seeking a MADSS Administrator to join our team supporting DISA JSP ETM in Arlington, VA. Tek Synap is a fast‑growing high‑tech company that understands both the pace of technology today and the need to have a comprehensive well‑planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

We offer our full‑time employees a competitive benefits package to include health, dental, vision, 401(k), life insurance, short‑term and long‑term disability plans, vacation time and holidays.

• Oversee the operation, maintenance, and support of the Mission Assurance Decision Support System (MADSS) in accordance with DISAC regulations and local JSP policies.
• Ensure the availability, reliability, and security of telecommunications network services, including secure and non‑secure voice, data, optical, and digital message traffic services.
• Conduct real‑time and predictive assessments on operational impacts due to disruptions on the DODIN and its supporting infrastructure.
• Input critical and non‑critical circuits into the MADSS database.
• Provide designated on‑site MADSS support during normal JSP workdays.
• Attend MADSS‑related Technical Working Groups (TWGs) via teleconference.
• Prepare and submit monthly reports detailing MADSS activities, including circuit status, trend analysis, trouble ticket status, and completion reports.
• Establish and maintain a trend analysis program on all circuits, trunks, links, and systems.
• Institute and maintain a Training Program in accordance with DISAC standards.
• Ensure compliance with DISAC regulations and guidelines for circuit installations and maintenance.
• Strong analytical and problem‑solving skills.
• Excellent communication and interpersonal skills.
• Strong understanding of network operations, security protocols, and compliance requirements.

• Experience:
  
  5+ years of relevant experience in network administration, telecommunications, or a related field.
• Certifications:
  
  CompTIA Security+ CE.
• Clearance:
  Must possess a Top Secret/SCI clearance.

• Location:
  
  Remote
• Type of environment:
  Remote
• Noise level:
  Medium
• Work schedule:
  
  Day shift Monday–Friday; may be requested to work evenings and weekends to meet program and contract needs.
• Amount of Travel: 10–20%

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds and up to 50 pounds.

The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

• U.S. Citizen
• Top Secret/SCI clearance

Other duties, responsibilities, and activities may change at any time with or without notice.

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. Tek Synap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information, or any other characteristic protected by law (referred to as “protected status”).

This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.