Lead Worker - Linens

## Lead Worker - Linens Apply:
Quantico-VA:
Full time:
Posted Today:

* Make an impact by joining Service Source, a champion for people with disabilities. Explore new opportunities! Service Source is an organization of talented people who drive innovation, embrace change, and
* * strengthen communities**.
* As a qualified nonprofit agency operating within the Ability One program, Service Source hires persons with significant disabilities. For the majority of direct labor positions, Service Source will obtain documentation of a significant disability as per the JWOD Act.
** Job Summary
** The Lead Worker for the linens provides general direction to and communicates with the linens crew(s) and performs the full range of dry cleaning and linens duties, under the direction and oversight of the Supervisor. The Lead Worker for linens is responsible for ensuring the linens crew(s) completes daily linens folding, sorting, organizing, labeling and movement to and from the loading docks, staging areas and dormitories, under the direction of the Supervisor.

Responsible for completing dry cleaning payment processing, sorting and other related tasks in accordance with contract and customer service standards for the FBI and DEA customers and students.  
** Primary Duties
** Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.
* The Lead Worker for the linens provides general direction to and communicates with the linens crew(s) and performs the full range of dry cleaning and linens duties
* The Lead Worker for linens is responsible for ensuring the linens crew(s) completes daily linens folding, sorting, organizing, labeling and movement to and from the loading docks, staging areas and dormitories
* Responsible for completing dry cleaning payment processing, sorting and other related tasks in accordance with contract and customer service standards for the FBI and DEA customers and students
* Review linens storage areas to ensure a clean and neat appearance, and reports needs for additional supplies, equipment or other recommendations to the Supervisor.  
** Additional Responsibilities
*** Coordinate cleaning schedules to meet short and long-term goals.
* Train staff in proper linen service and dry-cleaning procedures and equipment usage.
* Secure designated locations, equipment, supply and linen.
* Open, close, lock, and unlock facilities as needed.
* Keep records of work completed.
* Assist team in collection, distribution, loading and unloading of laundry bins located throughout the facility.
* Provide backup/as-needed supports for shuttle van transportation transporting riders, and on-site logistics vehicle operations.
* Perform other responsibilities as assigned.  
*
* Qualifications:

Education, Experience, and Certification(s)
*** Must be able to pass and maintain a Tier 5 FBI Security Clearance.
* High school diploma or General Educational Development (GED) preferred.
* One (1) year custodial experience required.
* Two (2) years dry cleaning, laundry or custodial experience preferred.
* Valid driver’s license and good motor vehicle record (MVR) required.  
** Knowledge, Skills, and Abilities
*** Knowledge of standard linen service and dry-cleaning procedures and equipment.
* Knowledge of the use of Material Safety Data Sheet (MSDS).
* Ability to read and understand labels and instructions.
* Strong commitment to high level of service and quality standards.
* Excellent written, verbal, and interpersonal communication skills.
* Demonstrated ability to coach, motivate, develop and lead teams.
* Ability to plan and organize.
* Ability to work well under pressure and meet deadlines.
* Ability to…