Apartment Maintenance Supervisor

Job Description

Job Summary

• Primary responsibilities include hands-on maintenance of community, including overall inspection, repair, and general maintenance of market-ready apartments and other interior/exterior areas.
• Acts as team leader among general maintenance staff; delegating, supervising and directing work of department. This position is for a hands on maintenance supervisor.

General Accountabilities

• Prepares or assists in preparing market-ready apartments in regards to scheduling painting, carpet cleaning and/or replacement, general repairs, housekeeping, etc.
• Performs various preventative maintenance functions and records findings in maintenance log.
• Completes regular community inspections.
• Responds to resident services requests and concerns in a timely manner.
• Performs on-call emergency service as required.
• Special maintenance projects as necessary.
• Works along with general maintenance staff in maintaining grounds and common areas and keeping them free of trash and debris.
• Monitors maintenance and up-keep of all mechanical equipment to community including, but not limited to, water heaters, HVAC units, etc.
• As team leader, responsible for training and supervision of community maintenance staff.
• Is typically involved with Property Manager in hiring, interviews, training, and performance reviews of maintenance staff.
• May assist in monitoring capital improvement projects.
• Ensures safe work practices are being followed by all maintenance staff.
• Ensures maintenance staff is performing to Company standards and that service requests are handled in a prompt, courteous and efficient manner.
• Understands and complies with Fair Housing laws and standards.
• Maintains open communication with Property Manager and other community staff.
• Represents Company in a professional manner at all times.
• Attends and participates in training programs as requested.
• Assists with and attends community sponsored resident activities and functions.
• Transports residents and/or prospective residents via motorized vehicle throughout property grounds; runs errands as necessary.
• Performs other related duties as assigned or requested.

Job Qualifications

• Minimum Education:
  
  High School or GED, 18 months of Trade School
• Minimum Experience:
  
  3-5 Years
• Minimum Field-of-Expertise:
  Hands-on technical work experience in the areas of plumbing, electrical, carpentry/construction, HVAC, etc. required.
• Preferred Experience:
  
  5 Years
• Preferred Field-of-Expertise:
  Must be EPA certifiable.

Competencies

• Problem Solving
  - Identifies and resolves problems time efficiently;
  Gathers and analyzes information;
  Develops solutions;
  Uses reason.
• Oral Communication
  - Speaks clearly and persuasively;
  Listens and gets clarification when necessary;
  Responds informatively to questions;
  Demonstrates presentation skills;
  Participates in meetings.
• Planning/Organizing
  - Prioritizes and plans work activities;
  Uses time efficiently;
  Plans for additional resources;
  Sets goals and objectives.
• Project Management
  - Develops project plans;
  Coordinates projects;
  Communicates changes and progress;
  Completes projects on time and within budget;
  Manages project team activities.
• Technical Skills
  - Assesses own strengths and weaknesses;
  Pursues developmental opportunities;
  Shares expertise with others.
• Teamwork
  - Exhibits objectivity and openness to others' views;
  Gives and welcomes feedback;
  Able to build morale and group commitments to objectives.
• Managing People
  - Includes staff in planning and decision-making processes;
  Makes self accessible to staff;
  Provides regular feedback;
  Develops subordinates' skills and encourages growth;
  Seeks to improve processes, products and services;
  Continually works to improve supervisory skills.
• Safety and Security
  - Observes safety and security procedures;
  Reports potentially unsafe conditions;
  Uses equipment and materials properly.
• Cost Consciousness
  - Works within approved budget;
  Develops and implements cost saving measures;
  Contributes to profits and returns;
  Conserves company resources.
• Quality
  - Demonstrates accuracy and thoroughness;
  Applies feedback to improve performance;
  Monitors own work to ensure quality.
• Teaching/Training – Clearly explains concepts;
  Varies presentation style to satisfy different learning needs.
• Leadership
  - Inspires and motivates others to perform well;
  Effectively influences actions and opinions of others;
  Accepts feedback from others;
  Gives recognition to others as appropriate.

Comment

• Valid drivers license along with good driving record and auto insurance…