Corporate Compliance Assurance Manager

Description

Primary Purposes: Leading the execution and continuous enhancement of Towne’s Compliance Assurance Program, providing effective challenge and assurance regarding regulatory compliance risks, and ensuring that compliance testing is executed effectively, efficiently, and consistently to secure Towne’s risk profile.

The good-faith compensation range for this role is expected to be $95,000 to $120,000, based on the role, market, internal equity, and candidate qualifications.

• Compliance Assurance Program Management
  • Develop, manage and submit for approval Towne’s risk-based compliance testing schedule, based on applicable laws, regulations, products, services, leadership direction, and business processes.
  • Ensure compliance testing methodologies, work papers, sampling techniques, and reporting practices align with regulatory expectations, Towne’s procedures, and best practices.
  • Evaluate the effectiveness of controls designed to mitigate compliance risk and identify opportunities for improvement
• Effectively train, manage, and oversee Compliance Assurance Program direct report team members.
  • Establish performance expectations, goals, and development plans.
  • Set clear objectives and parameters for assurance activities and ensure that the team members understand the scope of what they are testing or monitoring along with related controls being tested and risks at issue.
  • Review testing work papers, findings, and reports to ensure accuracy, completeness, and adherence to Department procedures and expectations.
  • Take the lead in demonstrating how the Compliance Assurance Program team should interact with the Line of Business (LOB) in person, over the telephone, and in writing, when it comes to understanding, communicating, and reviewing regulatory risks, and confirming with the LOB observations identified in testing and how to document issues that may arise in both work papers and reports to the LOB or management.
  • Foster a culture of accountability, collaboration, and continuous education.
  • Effectively allocate and manage resources and prioritize testing activities based on regulatory risk, management direction and Towne’s objectives.
• Escalate any performance issues promptly.
  • Ensure timely completion of the annual plan by reporting specific testing/monitoring production/performance issues impacting workflow that are in or out of the team’s control as soon as practicably possible to allow for management involvement.
  • Own and maintain the regulatory compliance testing procedures.
  • Ensure the timely validation of corrective actions.
  • Promote consistency, quality, and efficiency across all compliance assurance activities.
  • Ensure testing conclusions are well-supported, clearly documented, and meet regulatory and internal quality standards.
• Issue Management and Reporting
  • Oversee and ensure control deficiencies are accurately documented, and report regulatory gaps and potential violations.
  • Evaluate issue severity, root cause, and regulatory impact in accordance with Towne’s and Department’s issue management framework.
  • Prepare clear, concise, and accurate reports and executive summaries for Regulatory Compliance leadership, senior management, and regulators about:
  • Assurance results, trends, root cause, key risk indicators, and emerging risks; and Issue remediation status and aging.
• Oversee and ensure the Regulatory Compliance Risk Assessment is updated with results of assurance activities.
• Stakeholder Engagement
  • Oversee and ensure the Compliance Assurance Program team’s partnership with Compliance Advisory on testing activities.
  • Support the Director of CMS Operations’ engagement with Business Lines, Risk Management, Internal Audit, and other partners across Towne’s enterprise
  • Oversee and ensure the communication of testing…