Overnight Stocking Coach, Non-Complex

Position Summary

Position Summary...

What you’ll do:

Lead and develop teams effectively by teaching, training and actively listening to associates touring stores and providing feedback. Communicate and collaborate with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising and company direction. Introduce and lead company change efforts, provide clear expectations and guidance to implement business solutions, and communicate business objectives to teams effectively. Model and demonstrate exceptional customer service standards by following and demonstrating the One Best Way (OBW) service model.

Manage and support customer service initiatives such as store of the community and community outreach programs. Ensure customer needs, complaints and issues are successfully resolved, develop and implement action plans to correct deficiencies, and provide process improvement leadership to ensure a high‑quality customer experience.

Drive the financial performance and sales of the designated store area by reviewing and evaluating PL Profit Loss statements, managing and assisting in budgeting, forecasting and controlling expenses in the designated business area to confirm they are indexed to sales. Monitor and ensure effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develop and implement action plans to mitigate shrink and ensure sales and profit goals are achieved.

Provide supervision and development opportunities for hourly associates by hiring, training and mentoring associates, assigning duties, setting clear expectations, providing associate recognition, and communicating expectations consistently and effectively. Promote a belonging mindset in the workplace and recruit and develop qualified associates to meet staffing needs and achieve company growth potential.

Coordinate, complete and oversee job‑related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs. Identify and communicate goals and objectives, build accountability, measure progress in achieving results, identify and address improvement opportunities, and demonstrate adaptability while promoting continuous learning.

Ensure compliance with company policies and procedures, support company mission, values and standards of ethics and integrity, implement related action plans, utilize and support the Open Door Policy, and provide direction and guidance on applying these in executing business processes and practices. Respect the Individual, build high‑performing teams, embrace differences, create a culture of belonging, and provide opportunities for all associates to thrive and perform.

Work collaboratively, build strong and trusting relationships, communicate with impact, energy and positivity to motivate and influence.

Attract and retain the best talent, empower and develop talent, recognize contributions and accomplishments, and act with integrity by maintaining and promoting the highest standards of ethics and compliance. Model Walmart values, support Walmart’s goal of becoming a regenerative company, create a sense of belonging, eliminate waste, and participate in local giving.

Serve our customers and members by delivering results while putting the customer first, and adapting to how, where and when customers shop. Apply the EDLP and EDLC business models to all plans. Make decisions based on data insights and analysis, balance short‑ and long‑term priorities, and consider customers, fellow associates, shareholders, suppliers, business partners and communities when making plans. Strive for excellence by displaying curiosity and a desire to learn, taking calculated risks, demonstrating courage and resilience, encouraging learning from mistakes, driving continuous improvements, adopting new technologies and skills, and supporting others through change.

Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company‑paid life insurance. Paid time off…