Technician Broadband - Glo Fiber

Physical Requirements

• Move over all types of terrain in all kinds of weather while carrying tools and equipment
• Operate weight‑bearing equipment such as gaffs, safety harnesses, extension ladders, and carry fully

• Installs and repairs video, internet, and phone services for residential and business customers
• Installs and repairs all required wiring/cabling and hardware to support all services, including fiber, coax, and Ethernet cabling
• Programs and configures digital set‑top boxes, video appliances, and home Wi‑Fi services, and assists customers with configuration of their home equipment and electronics
• Operates and maintains all field tools, including climbing devices, ladders, hand and power tools, test equipment, laptops/tablets, and network meters
• Observes all company safety procedures at all times
• Will be expected to support on‑call rotation and periodic weekend work may be required
• Working conditions include climbing, working in attic crawl spaces, working at heights, and driving across service territories in a company vehicle

Onboarding includes online classroom training and comprehensive hands‑on experience in the field with experienced industry experts in home installation of broadband services and Wi‑Fi networks. Training covers power tools, cable and telecom equipment, meters and apps, computers and software, pole and ladder skills, safety, and more. The gear is provided, and the knowledge gained will make you a valuable in‑home service professional.

Support is available for quick refreshers or higher‑level backup.

There are opportunities to grow and succeed at Shentel, and many Field Operations supervisors and managers started as Field Techs. They support their teams with onsite backup and guidance, helping build a strong foundation for a career that progresses as you do.

Shentel provides a drug‑free workplace and is an EEO employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including sexual orientation and gender identity), national origin, disability, or protected Veteran status.

If you require accommodation or assistance to complete the online application process due to a medical condition or impairment, please contact a HR Representative at 540‑984‑5241 or  When you contact a HR Representative, please identify the type of accommodation or assistance you are requesting. We will assist you promptly.