Lead Spa Associate

Benefits:

• Childcare Discounts
• Employee discounts
• Flexible schedule
• Free uniforms

At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. As a Lead Spa Associate, you'll play a key role in delivering exceptional client experiences while supporting daily operations, coaching team members, and helping drive spa performance.

Leadership Growth – Take the next step in your career by supporting team development, membership growth, and operational excellence.

Training & Development – Access ongoing sales training, leadership coaching, and advancement opportunities within a growing wellness brand.

Flexible Scheduling – Enjoy a supportive work environment with scheduling options designed to fit your lifestyle.

Wellness-Focused Culture – Join an industry leader with over 20 years of success dedicated to helping clients and team members thrive.

• Lead by example in delivering exceptional customer service
• Support Spa Associates through coaching, training, and daily guidance
• Meet and exceed membership sales and retail goals
• Build lasting relationships with members and guests
• Promote spa services, memberships, and special offers
• Assist with opening/closing procedures and daily operations
• Maintain spa cleanliness and presentation standards
• Answer phones, schedule appointments, and support administrative tasks
• Help create a positive, results-driven team culture

• Strong customer service and communication skills
• Sales-driven mindset with a passion for wellness
• Leadership or supervisory experience preferred
• Ability to multitask in a fast-paced environment
• Flexible schedule, availability must include weekends

Join Hand & Stone and help create experiences that make every visit the best hour of our clients' month. LSA
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