Billing Clerk

Billing Clerk

We are looking for a detail-oriented Billing Clerk to support utility billing operations for a Long-term Contract position based in Sugarland, Texas. This role focuses on producing accurate invoices, investigating account issues, and helping maintain reliable billing activity across assigned service areas. The ideal candidate brings strong billing system experience, sound judgment when handling discrepancies, and the ability to work effectively with cross-functional teams in a service-driven environment.

Responsibilities include managing routine and non-routine utility billing activities for assigned districts, ensuring invoices are issued accurately and on schedule. Examine account irregularities, estimated charges, and billing variances to identify root causes and support timely resolution. Prepare and apply account corrections, rebills, billing reversals, and additional service-related charges as needed. Work closely with customer care, field personnel, and technical support teams to address billing concerns and strengthen operational efficiency.

Create, monitor, and follow up on service orders connected to billing inquiries and field-related actions. Maintain compliance with established rate structures, tariffs, ordinances, and internal billing procedures during daily processing. Contribute to process improvement efforts and assist with special assignments that support billing accuracy and service quality.