Department Administrator II

Are you passionate about delivering accurate, high‑quality administrative support in a fast‑paced operational environment? Do you enjoy ensuring seamless order processing through collaboration, precision, and strong attention to detail?

Baker Hughes is a global energy technology company serving customers in more than 120 countries. Our teams design, manufacture, and deliver industry‑leading technologies that support energy production, transportation, and industrial processes. We prioritize safety, innovation, and operational excellence to deliver high‑value solutions across the energy value chain.

As a Department Administrator II, you will play a key role in ensuring timely, accurate, and compliant chemical order processing. You will work closely with Account Managers, Logistics, Operations, and Billing teams to support seamless order lifecycle management. Your attention to detail, strong communication skills, and commitment to accuracy will directly contribute to our operational success and customer satisfaction.

• Accurately entering chemical orders submitted by Account Managers through OMS into Job Center
• Ensuring all order components—including product details, quantities, pricing, delivery requirements, and shipping information—are properly validated
• Communicating with Account Managers to resolve discrepancies or obtain missing information
• Monitoring order status to ensure timely and error‑free processing
• Performing PGI actions once deliveries are confirmed
• Verifying shipment details for accuracy prior to PGI completion
• Escalating missing PODs or discrepancies to ensure compliance and proper documentation
• Maintaining accurate documentation to support internal controls and regulatory requirements
• Providing responsive and professional support to Account Managers regarding order status, delivery issues, and documentation needs
• Collaborating closely with Logistics, Operations, and Billing teams to ensure seamless order lifecycle management
• Supporting internal and external stakeholders through timely communication and effective problem‑solving

• Have experience in customer service, order processing, supply chain, or a related field
• Have proven experience using SAP (order management, PGI processing, logistics, or inventory modules)
• Have proficiency with Microsoft tools including Excel, Outlook, Teams, Word, SharePoint, and One Drive
• Have strong accuracy and attention to detail in data entry and documentation
• Have the ability to prioritize and manage multiple tasks in a fast‑paced environment
• Have excellent written and verbal communication skills

We recognize that everyone works differently. This role follows a standard full‑time schedule aligned with business operational needs. This is a hybrid position, with Monday and Friday designated as work‑from‑home days, while the remaining days are onsite based on regular shift requirements.

Our people are at the heart of everything we do at Baker Hughes. We foster an inclusive environment where individuals can grow, collaborate, and bring their authentic selves to work. We invest in learning, well‑being, and leadership development to help our teams thrive.

We offer a competitive and comprehensive benefits package designed to support your well‑being and professional growth. When you join us, you can expect:

• Contemporary work‑life balance policies and well‑being initiatives
• Comprehensive private medical care options
• Life insurance and disability benefits
• Tailored financial programs
• Additional voluntary benefits

The Baker Hughes internal title for this role is:
Dept Administrator II

You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.

This position is eligible for our comprehensive and competitive benefits package, which can be found here
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