Dispatcher Part Time

The Dispatcher Part Time receives assistance requests from clients and customers and assigns individuals and teams to respond to those requests.

Pay Rate: $16.00/hr Weekly

Schedule:

Sunday and Monday 6:00am-2:30pm

Location:

3400 E Sky Harbor Blvd, Phoenix, AZ 85034

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

• Must be 18 years of age or older.
• Customer Service Experience.
• 1 Year of Clerical Experience.

• One (1) year of prior multi-line reception experience or dispatching experience.
• Prior experience scheduling and dispatching employees.
• A good job for someone just entering the workforce or returning to the workforce with limited experience and education.
• ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply.
• Military Occupational Specialty Code: 88N, 92A, LS, YN, 0411, 3531, 2T1X1, 2T2X1.

• Provides assistance, information and customer service as requested to arriving, transferring or departing clients.
• Schedules and dispatches Wheelchair Assistants to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers; determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements.
• Relays work orders, messages, and information to or from crews/teams, supervisors, and field inspectors using telephones, two-way radios, and/or computers.
• Advises personnel about problems such as construction areas, accidents, weather conditions, other hazards, bottlenecks, wait times, etc.
• Monitors personnel and/or equipment locations and utilization in order to coordinate service and schedules to achieve optimal efficiency; ensures timely and efficient movement of resources according to work orders and/or resource schedules.
• Oversees all communications within specifically assigned areas.
• Receives or prepares work orders and work schedules.
• Records and maintains files and records of customer requests, work, or services performed, inventory, and other dispatch information.
• Strictly adheres to all safety and regulatory compliance procedures.
• Coordinates and arranges for necessary repairs in order to restore service and schedules.
• Miscellaneous duties as assigned.
• Monitors daily services and creates/updates a log sheet or service log.
• Maintains periodic contact with service personnel to ensure completion of assigned duties.
• Informs the on-duty supervisor of any issues out of the ordinary that may need additional assistance or oversight.
• Creates reports to monitor activity and operations.