Teller, Administrative​/Clerical

Job Description

Are you an experienced Clerk located near Sugar Land, TX? Do you have previous member/customer service experience?

Apply today to join a team where your growth, well-being, and success are our top priority!

• $21 per hour pay rate
• Full Time
• Contract
• Onsite in Sugar Land, TX
• 7:30am - 4:30pm M-F

• Health, Dental, Vision insurance offered
• 401k options
• Work with a great team!

• At least 2 years of member/customer service experience, required
• Microsoft Office Excel and Word experience, required
• Financial institution experience, preferred
• Work independently with minimal supervision and collaborate effectively in a team environment
• Read, interpret, and follow written and verbal instructions accurately
• Communicate clearly and professionally, both verbally and in writing
• Apply basic math, spelling, and data accuracy skills
• Deliver excellent customer service while interacting with diverse individuals and stakeholders
• Maintain professionalism, discretion, and composure in a fast-paced environment
• Meet deadlines while ensuring a high level of accuracy and quality
• Manage multiple tasks, priorities, and changing demands effectively

• Greet and assist members in a courteous, professional, and timely manner
• Provide accurate and efficient member support and service
• Route Silver Cloud inquiries to the appropriate staff members
• Process and distribute incoming and outgoing mail
• Maintain lobby materials, ensuring information is current, stocked, and organized
• Approve check orders as needed
• Retrieve and prepare documents in response to subpoena requests
• Monitor office supply inventory and place orders when necessary
• Update and maintain member W-8 information
• Assist members with travel notices for debit and credit cards
• Assign and distribute inbound emails to appropriate team members

$17.00 - $20.00 per hour