Operations Specialist

Job Location: Sugar Land, TX 77479

Location: Sugar Land Branch, Sugar Land, Texas 77479

Employment Type: Full Time, Salary

Work Hours: Monday – Friday: 8:00am – 5:00pm

To process ACH files to meet processing schedules and assist members or correspondents. Return unpaid checks from correspondent financial institutions, or members to adjust and balance accounts. Provide information and assist members who have inquiries about Share Draft Services. Performs various administrative functions related to Share Draft Services. Process wires and related functions. Complete daily workflows.

• Efficiently process ACH, Share Drafts, Rejected Returned Items and Wire Transfer functions.
• Efficiently process workflows and scheduling in order to meet processing deadlines.
• Draft correspondence pertaining to share drafts, adjustment to accounts and report to Risk Management forgeries or suspicious activity. Maintains files of members requiring daily transfer of funds.
• Initiates and maintains security control over wire transfer functions.
• Performs other job-related duties as assigned by supervisor.

• Experience: One year to three years of similar or related experience.
• Education: A high school education of GED.
• Interpersonal
  
  Skills:
  
  Work involves extensive personal contact with others beyond immediate associates regarding routine matters for the purpose of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors), requiring ordinary courtesy in providing assistance and information.
• Other
  
  Skills:
  
  10‑key proficiency; must be able to operate general office equipment. Familiarity with personal computers, and mainframe software systems; thorough knowledge of banking principles and operations with emphasis on wire transfer and security operations necessary.
• Physical Requirements: Must be able to bend, sit for period of time, stand and carry up to 20 lbs.
• Work Environment: Mostly onsite at our office located in Sugar Land, Texas.

• Integrity, Honesty, & Respect
• Passion, Commitment & Enthusiasm
• Seek Excellence in All We Do
• Work Hard and Have Fun
• Friendly Service and Superior Value