Administrative Assistant

At Houston Methodist, the Administrative Assistant position is responsible for coordinating and maintaining the daily operations of support for the department and ensuring that accountable deadlines are met in a timely and professional manner. Responsibilities for this position include performing routine secretarial and administrative duties that include screening telephone calls, receiving and directing visitors, resolving routine inquiries, scheduling and maintaining calendars of appointments, meetings and travel itineraries, coordinating related arrangements, assisting with department payroll, maintaining financial records, facilitating communication between departments, preparing and distributing minutes of meetings, and operating mail services, telephone, e‑mail accounts, photocopiers, internet sources and a personal computer with appropriate software packages.

Non-exempt

• Education
  :
  High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post‑secondary education, etc.). Associate’s degree required or additional two years of experience in lieu of degree.
• Experience
  :
  None.

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations.
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security.
• Ability to effectively communicate with patients, physicians, family members and co‑workers in a manner consistent with a customer service focus and application of positive language principles.
• Ability to prioritize, frequently and quickly shift tasks, and adapt to a rapidly changing environment.
• Exhibits organizational and critical thinking skills.
• Ability to create graphs and spreadsheets.
• Possesses excellent customer service skills.
• Ability to operate basic office equipment.
• Demonstrates ability to work alone and with a team.
• Knowledge of Microsoft Office software programs, including Word, Excel, PowerPoint.
• Proficient in spelling, punctuation, grammar and other English language skills.

• Receives and screens visitors and telephone calls in a professional and courteous manner and handles general inquiries. Takes complete messages with accurate date, time, name, number and information which includes determining the nature of each call and prioritizing.
• Maintains assigned calendar(s). Schedules/coordinates meetings, conferences and Web Ex/conference calls, special events, appointments and travel arrangements and keeps leader(s) informed of schedule change prior to meeting or appointment.
• Provides contributions towards improvement of department scores for employee engagement on department scorecard, i.e., peer‑to‑peer accountability.

• Performs administrative tasks and duties specific to department being supported, which may include preparing complicated documents, maintaining databases, accessing information from databases in order to prepare reports, etc.
• Prepares and transcribes meeting minutes, correspondence, forms, reports, and other written communications as required. Is accountable for ensuring accuracy and completeness through attention to detail. Maintains department record systems to uphold accurate files.
• Independently prepares, with management review and approval, computer‑generated slides and/or hand‑outs for the department. Assists with the preparation and maintenance of department organizational charts and policy and procedures, ensuring most current documents are available for department leader(s) and staff.

• Performs basic data monitoring/maintenance for the department with minimal supervision. Ensures quality and timely execution of deliverables. Coordinates deadlines related to multiple deadlines including but not limited to reports and presentations.
• Participates in performance improvement activities to…