Member Experience Leader: Elevate Service & Retention
Job in
Sugar Land, Fort Bend County, Texas, 77479, USA
Listed on 2026-06-26
Listing for:
EōS Fitness
Full Time
position Listed on 2026-06-26
Job specializations:
-
Business
Event Management & Planning, Customer Success Mgr./ CSM
Job Description & How to Apply Below
EōS Fitness in Sugar Land, Texas is seeking a customer-focused leader to develop and enhance the member experience. This role involves serving as the first contact for member concerns while leading a team to maintain high retention rates through proactive engagement strategies.
The ideal candidate will possess proven experience in customer service or front-line leadership, particularly in the fitness or hospitality industries. Responsibilities also include monitoring member satisfaction trends, ensuring cleanliness, and embodying EōS’s core values in all interactions.
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