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Member Experience Associate
Job in
Sugar Land, Fort Bend County, Texas, 77479, USA
Listed on 2026-02-15
Listing for:
JSC Federal Credit Union
Full Time
position Listed on 2026-02-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
A credit union in Sugar Land, Texas is seeking a Member Service Representative I to provide support and coverage to the Contact Center. Responsibilities include resolving member inquiries through various channels, maintaining customer records, and educating members on banking technology. Ideal candidates will have strong communication skills and at least two years of experience in a call center. This full-time role requires the ability to deliver exceptional customer experiences with empathy and urgency.
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Position Requirements
10+ Years
work experience
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