Office Manager

Location: Sugar Land
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Employment Type: Full-Time
Compensation: Competitive base salary + performance bonus + benefits + CE opportunities
Treatment Coordinator Pay Range: $21–$30/hour (based on experience)

We are a patient-focused fee‑for‑service dental practice dedicated to providing exceptional dentistry with kindness, integrity, and outstanding patient care. We are seeking an experienced, professional, and bilingual Office Manager / Treatment Coordinator who thrives in a fast‑paced environment and is passionate about helping patients receive the best possible care.

We value team members who are trustworthy, positive, organized, and committed to creating an exceptional patient experience.

The Office Manager / Treatment Coordinator will oversee the daily operations of the dental office while helping guide patients through treatment planning, financing, scheduling, and case acceptance. This role requires strong leadership skills, advanced Open Dental knowledge, and hands‑on experience in PPO and/or fee‑for‑service dentistry.

The ideal candidate is highly organized, patient‑focused, fluent in Spanish, and experienced in managing both team performance and front‑office systems.

• Manage daily operations of a busy fee‑for‑service dental practice
• Supervise, schedule, and support a team of 6–8 employees
• Maintain efficient patient flow and front‑office operations
• Coordinate with owner doctors and remote support teams including billing, bookkeeping, and marketing
• Ensure excellent customer service and patient satisfaction

• Present treatment plans clearly and professionally
• Educate patients on recommended treatment and financing options
• Improve case acceptance and patient follow‑through
• Verify and explain dental insurance benefits and coverage
• Coordinate scheduling for treatment and follow‑up care
• Oversee collections, accounts receivable, recall systems, and scheduling
• Monitor office KPIs and reporting using practice technology platforms
• Maintain accurate patient records and documentation
• Support office growth through operational efficiency and patient retention

• 3+ years of experience in PPO and/or fee‑for‑service dentistry
• 5+ years of dental office management experience preferred
• Expert‑level proficiency with Open Dental software
• Experience presenting treatment plans and improving case acceptance
• Strong understanding of dental insurance benefits and billing
• Experience supervising teams of 5+ employees
• Fluent in both English and Spanish
• Excellent communication and leadership skills
• Professional, dependable, and patient‑focused attitude

• Experience with Practice by Numbers and Overjet
• Strong leadership and team development experience
• Experience with patient financing arrangements
• Dental office management
• Treatment coordination
• Open Dental software
• Dental insurance verification
• Scheduling coordination
• Team leadership
• Competitive compensation package
• Performance‑based bonus opportunities
• Continuing education (CE) support
• Supportive team culture
• Growth opportunities within the practice

We are looking for a kind, motivated, and experienced dental professional who genuinely cares about patients and works well with a collaborative team. If you are organized, energetic, fluent in Spanish, and experienced with Open Dental and treatment coordination, we would love to hear from you.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.