Valet Attendant Memorial Hermann Sugarland

Overview

Position: Valet Attendant

Location: Memorial Hermann Sugarland

Pay: $14-15 per hour

Shift: Monday - Friday

Final date to receive applications: 9 March 2026

Department: Operations - Field (OPS
001)

Notes: Location shown may appear more than once in the posting.

• Mobilize and coordinate beginning-to-end valet process by retrieving keys, retrieving vehicles for waiting guests, loading guest vehicles, and issuing tickets and/or entering customer information using electronic devices
• Foster customer success, happiness, and retention by building customer rapport, addressing inquiries, and providing directions when needed
• Act as a fast-moving courteous brand ambassador by interfacing with guests, opening vehicle doors, and assisting with vehicle handling
• Implement vehicle safety and security procedures to direct traffic, barricade positions, park guest cars, inspect for damage, and report incidents to location leadership
• Manage end-of-shift revenue by requesting and collecting relevant fees and reconciling revenue as applicable
• Meet and greet guests upon arrival; assist with unloading as necessary
• Retrieve keys, issue tickets, and enter customer information accurately
• Park vehicles in appropriate spaces and ensure safe vehicle operation
• Inspect vehicles for preexisting damage and record details using available tools
• Retrieve vehicles promptly for waiting guests and assist with loading luggage when needed
• Provide excellent customer service, respond to inquiries, and offer directions as required
• Direct traffic, position barricades, and arrange for towing service when necessary
• Immediately report incidents or claims to Operations Manager or Shift Lead
• Request and collect applicable fees for valet services
• Assist in reconciling end-of-shift revenue with ticket distributions when required
• Communicate professionally with guests, clients, and teammates

• At least 18 years of age
• Valid driver’s license
• Ability to operate manual transmission vehicles (stick shift)
• Excellent customer service and communication skills
• Ability to verbally communicate with guests
• Acceptable driving record and motor vehicle report (MVR)
• Ability to learn quickly and use sound decision making in fast-paced environments
• Ability to operate guest vehicles with normal coordination
• Ability to move between valet stand and customer cars for extended periods
• Previous valet experience preferred

Join our team and enjoy an outstanding benefits package, including:

• Full Time Only benefits:
  Generous Paid Time Off (10 days PTO plus 8 holidays)
• Comprehensive Health Plans
  :
  Medical, Dental, and Vision for you and your family
• Life and Disability Insurance
  :
  Company-paid basic life and Short-Term Disability
• 401(k) Plan
  :
  Employer match with immediate vesting
• Employee Assistance Program
  :
  Behavioral health support for you and your family
• Parental and Caregiver Leave
  :
  Time off to support your growing family or care for loved ones

United States - California applicants only: The Company will consider qualified applicants with arrest or conviction records for employment in accordance with applicable laws. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made. If a background check reveals concerns related to a conviction, you will be given an opportunity to explain and provide mitigating information.

A criminal history may impact certain job duties and could affect a conditional offer of employment. For more information, see:

Los Angeles County Fair Chance Ordinance: (Use the "Apply for this Job" box below).-

California Fair Chance Act: