Accounts Receivable Clerk

This is a fulltime opportunity at Amerex Brokers LLC providing accounting receivables support for the Amerex/BGC/ECS Finance departments. The A/R Clerk will be the single point of contact for specific key customers of BGC and its associated trading entities, for all trading products, across all disciplines, captured via various billing systems and manually maintained databases.

The products covered include but are not limited to:
Exchange Traded Listed Derivatives and to collect the outstanding execution brokerage for Listed Derivatives. This will include Global systems such as Atlantis and making use of FIA Tech’s Docs system.

Specific accounts will be assigned to the successful candidate, and they will be responsible for ensuring all requirements are correctly met to ensure prompt payment and satisfaction for the account in question.

• Daily reconcilations will be performed to ensure trades have been booked correctly to ensure collection on the Atlantis system.
• A strong communicator will be a requirement as they will be expected to coordinate Weekly Conference calls with their assigned accounts.
• Daily booking of incoming cash to the correct details.

• Process and respond to client queries about specific trades captured on bills within a reasonable timeframe under the advice to the client.
• Process and monitor trade amendments on behalf of clients and/or front/middle office in a timely manner.
• Ensure that periodic bills created monthly are correct and dispatched to clients within the expected timeframe.
• Provide clients with additional information (e.g., bills in a spreadsheet form) and/or on demand bills to facilitate the reconciliation and payment of bills in a timely manner.
• Liaise with clients to identify and resolve any issues preventing timely payment of outstanding trades.
• Provide correct breakdowns to the allocations team to facilitate the payment of outstanding trades.
• Manage outstanding client debts (including frequent collection calls) within the expectations of senior management.
• Manage and update centralized documentation containing specific customer service level/invoicing related agreements. This includes documentation of client visits, conference call minutes and/or phone logs.
• Produce any reports as required to support client visits by senior management and/or front office contacts.
• Develop and maintain a ‘secondary level’ relationship with customers of BGC.
• Ensure close interaction with Middle office to ensure data is as accurate as possible.
• Advise any customer related static data changes to the static data team as applicable.
• Ensure adherence to internal policies and procedures and especially within the non-payment escalation procedures on a day-to-day basis.
• Central review of trade query/amendment logs for all products. This includes additional monitoring and control of all trade amendments made in middle office systems.
• Immediate escalation of issues impacting the relationship between the client and the company to senior managements.
• Participation in client visits to enhance the relationship between the client and the company.
• User representative for the billing systems (i.e., participation in any testing of new functionalities impacting customers and/or billing; communication and feedback about processing improvements or technical enhancements to senior management and system project managers).

• Proficient in Microsoft Office – intermediate to advanced level
• Professional & proficient communicator, both verbally and in writing
• Problem solving and analytical skills
• Effective organizational, communication, and interpersonal skills
• Self-motivated and detail oriented
• Solid work ethics and strong accountability
• Oracle experience is a plus

• Associate’s degree or 2+ years of Accounts Receivable / General Accounting

The A/R Clerk role is an hourly paid, non-exempt position starting at $26.44/hour - $55,000 annual base salary, dependent upon applicable work experience.

Office hours are Mon-Fri, ranging between 8am/9am to 4pm/5pm, with possible OT and eligible for annual discretionary bonuses.

Benefits include medical, dental and vision insurance, and 401(k) savings options. Business expenses will be reimbursed in accordance with company guidelines.