Medical Assistant-Primary Care Group; Towne Lake​/Cypress

Medical Assistant‑Primary Care Group (Towne Lake/Cypress)

Join to apply for the Medical Assistant‑Primary Care Group (Towne Lake/Cypress) role at Houston Methodist

Come lead with us at Houston Methodist Primary Care Group. At Houston Methodist, the Medical Assistant Certified (MA) position is responsible for assisting in the examination and treatment of patients under the direct supervision of the clinical or administrative leadership. This position assists providers in the administration of patient care in assigned clinical areas. The MA assists with patient examinations, procedures, diagnostic studies, treatment, and dressing changes, while also performing general administrative duties in accordance with CLIA, HIPAA, NCQA, and government standards, as well as company policies and procedures.

The MA also schedules patient appointments, ensures medical necessity compliance, and verifies eligibility for care.

• High School diploma or equivalent (e.g., GED, verification of homeschool equivalency, partial or full completion of post‑secondary education, etc.)

• Two years of Medical Assistant experience in a clinic/outpatient setting or one year in the Novice‑II position

• BLS – Basic Life Support or Instructor (AHA) – American Heart Association
• Certified Medical Assistant through AAMA, NAHP, NCCT, NHA or Registered Medical Assistant or EMT

• CPT – Certified Phlebotomy Technician (ACA)

• Demonstrates the skills and competencies necessary to safely perform the assigned job, as determined through ongoing skills, competency assessments, and performance evaluations
• Proficiency in speaking, reading, and writing English necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members, and co‑workers in a manner consistent with a customer‑service focus and application of positive language principles
• Knowledge of medical practice and patient care and ability to assist with examinations, diagnostic and treatment procedures, and knowledge of medical equipment and instruments
• Skill in developing and maintaining clinical quality assurance to maintain accurate medical records
• Demonstrates a learning attitude toward solving problems, using good reasoning and judgment
• Provides safe patient‑centered, compassionate and competent care
• Proficient in computer skills for documentation and work‑related purposes
• Completes required continuous training and education, including department‑specific requirements, and maintains current certifications

• Promotes a positive work environment with the interprofessional care team
• Participates in teamwork by responding positively to requests for assistance
• Works well with others to make contributions to the work effort as a whole and facilitates problem resolution
• Interacts with peers, staff and physicians in a supportive and respectful manner
• Encourages open communication to achieve mutual understanding
• Communicates to promote both work efforts and problem resolution in a clear and professional manner
• Collaborates with all members of the interprofessional team by actively communicating and reporting pertinent patient care information in a clear and timely manner
• Takes messages via telephone/email to forward to the provider/registered nurse
• Contributes towards improvement of department scores for employee engagement, i.e., peer‑to‑peer accountability

• Provides care to patients visiting the clinic under the direct supervision of a Physician, Registered Nurse, or clinic leadership procedures
• Communicates with patient, obtains and documents vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), chief complaint(s), performs medication review, discusses/reviews medical and social history (as appropriate)
• Documents in patient’s electronic medical record (EMR) care administered, all diagnostic measurements, treatments, and procedures in accordance with…