Medical Assistant - MHMG Sugar Land Regional; Float

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency.

If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Responsible for assisting providers in the administration of patient care in assigned clinical areas. Assists with patient examinations, procedures, diagnostic studies, treatment, and dressing changes. Also performs general administrative duties in accordance with TJC, CLIA, HIPAA, NCQA and government standards, as well as company policies and procedures. All patient care is under the direction of a physician and within the scope of a medical assistant.

May also be required to schedule patient appointments, ensure medical necessity compliance, and verify eligibility for care.

• High school diploma or GED required and Graduation from a Medical Assistant program or eligible for certification by either The American Medical Technologist (AMT) or
• The American Association of Medical Assistants (AAMA) or National Health career Association (NHA) or National Association for Health Professionals (NAHP) required within 12 months of hire

• Registered Medical Assistant (RMA) or
• Certified Medical Assistant (CMA) or
• Certified Clinical Medical Assistant (CCMA) or
• Nationally Registered Certified Medical Assistant (NRCMA) required within twelve (12) months of hire; and Current American Heart Association BLS/CPR certification or within 30 days of hire
• Maintains required credentials

• Three (3) years of Medical Assistant experience
• Demonstrates ability to maintain good communications; ability to establish and maintain positive working relationships with employees, physicians, patients, families, and the public
• Working knowledge of ICD9/10 and CPT coding and insurance procedures
• Agrees to float to other clinic practices; employees must be reachable at all times during working hours for coverage/schedule changes

• Performs all office procedures with minimal assistance. Documents comprehensive patient information, care actions and patient responses with accuracy. Promotes organized care and office workflow. Utilizes and maintains office equipment safely and appropriately.
• Promotes efficient workflow in office. Uses and maintains appropriate resources to guide practice. Evaluates equipment and manages resources appropriately.
• Obtains advanced Electronic Medical Record skills and competence.
• Effectively prioritizes tasks to promote quality and safe patient care. Provides quality patient/family-learning experiences based on identified needs or projected needs as directed by the provider.
• Conducts hearing, vision, breathing and EKG testing; records results in chart. Administers medications as directed using seven rights.
• Participates in some quality management initiatives. Contributes positively to the overall patient satisfaction scores. Maintains, documents, and evaluates quality control testing.
• Cross trains to perform patient access tasks, including: take messages and assist providers with return phone calls to patients and pharmacies appropriately.
• Provides feedback to management with recommendations for changes. Seeks methods to improve communication with patients and family members.
• Participates in…