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Questionnaire Configuration Specialist
Job in
Sugar Land, Fort Bend County, Texas, 77479, USA
Listed on 2026-02-18
Listing for:
Fragomen
Full Time
position Listed on 2026-02-18
Job specializations:
-
IT/Tech
IT Business Analyst, Data Analyst, Systems Analyst
Job Description & How to Apply Below
Overview
Employer Industry: Immigration Services
What to Expect (Job Responsibilities)- Collaborate with stakeholders to gather business and functional requirements for questionnaire configurations
- Design and configure electronic questionnaires to support business workflows
- Perform quality assurance testing and coordinate User Acceptance Testing (UAT) activities
- Manage Service Now tickets and provide Tier 2 support for configuration issues
- Draft user stories and process documentation for new questionnaire builds and updates
- Experience using Service Now for incident management and Jira for issue tracking
- Strong analytical and critical-thinking skills with high attention to detail
- Excellent written and verbal communication skills in English
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment
- Proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint)
- Familiarity with Agile business analysis practices and methodologies
- Experience with Form.io or similar form-building platforms
- Experience creating PowerPoint presentations and process flows for stakeholders
- Basic experience working with JSON
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