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IT Technician II: Advanced Troubleshooting & Mentoring

Job in Sugar Land, Fort Bend County, Texas, 77479, USA
Listing for: Technibus, Inc.
Full Time position
Listed on 2026-04-30
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Systems Administrator, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Technibus, Inc. is seeking an IT Technician II in Sugar Land, Texas to provide Tier 2 technical support for the IT Service Desk. This position requires strong diagnostic skills for troubleshooting incidents related to Windows 11, Microsoft Office 365, and Active Directory. Responsibilities include mentoring Tier 1 staff, handling escalated issues, and managing ticket documentation. A degree in IT or related field and 2-4 years of experience in technical support are preferred.

The job requires on-site presence and occasional after-hours support.
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