Junior Systems Administrator

Are you passionate about technology and driven to deliver impactful solutions? Industrial Info Resources, the leading market intelligence firm in the US, is on the lookout for a dynamic IT Project Analyst to join our innovative team.

Founded in 1983, Industrial Info Resources stands at the forefront of market intelligence, providing unparalleled insights across all 12 industry sectors. Our global clientele relies on our “best in class” services to make data‑driven decisions that shape the future of their businesses.

• Impactful Work:
  Your contributions will directly influence the success of our clients and help drive industry advancements.
• Diversified Reach:
  Work with a diverse range of clients and colleagues around the world, gaining exposure to various markets and industries.
• Innovative Environment:
  Be part of an adaptive company that values creativity, initiative, and continuous improvement.

Industrial Info Resources is seeking a motivated Junior Systems Administrator to support and maintain the company’s IT infrastructure, systems, and end‑user environments. This entry‑level role is ideal for candidates looking to grow their career in systems administration, networking, cloud technologies, and enterprise support.

The Junior Systems Administrator will assist with server maintenance, user account management, troubleshooting hardware/software issues, monitoring systems performance, and supporting cybersecurity best practices.

• Provide technical support for desktops, laptops, printers, mobile devices, and enterprise applications.
• Assist with administration of Windows/Linux servers and Active Directory environments.
• Create, modify, and manage user accounts, permissions, and group policies.
• Monitor system performance, backups, and network availability.
• Troubleshoot hardware, software, and connectivity issues.
• Support Microsoft 365, email systems, VPN access, and remote users.
• Assist with patch management, software deployment, and system upgrades.
• Maintain documentation for IT procedures, inventory, and configurations.
• Collaborate with senior IT staff on infrastructure and security projects.
• Follow cybersecurity and data protection policies.

• 0–2 years of IT support or systems administration experience.
• Demonstrated experience with hybrid cloud environments and disaster recovery planning.
• Strong foundational understanding of TCP/IP networking.
• Knowledge of Windows Server and Active Directory.
• Networking concepts (DNS, DHCP, TCP/IP).
• Experience with Microsoft 365.
• Virtualization technologies (VMware/Hyper‑V preferred).
• Basic scripting (Bash/Python).
• Cisco networking fundamentals.
• Docker/Podman or similar technologies.
• Git/Git Lab familiarity.
• Familiarity with ticketing systems and troubleshooting methodologies.
• Strong problem‑solving and communication skills.
• Ability to work independently and in a team environment.

Associate’s or Bachelor’s degree in Information Technology, Computer Science, or related field.

One to two years related experience.

• Proficiency in networking concepts (e.g., TCP/IP, DNS, DHCP).
• Advanced knowledge of scripting languages (Power Shell, Python).

Reasonable Accommodations Statement:
To build a diverse workforce Industrial Info Resources encourages applications from individuals with disabilities, minorities, veterans, and women. Industrial Info Resources is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, disability, veteran status, or any other basis protected by applicable federal, state, or local law.