Process Training Specialist - ERP Implementation

Process Training Specialist is a key member of the Systems Development and Implementation team. A successful candidate has an in-depth process improvement history and experience in accounting systems documentation and training. Must be able to work collaboratively with development team members as well as end users in onboarding business segments to automated processes.

• Serve as a specialist for MS D365 (Microsoft Dynamics 365) implementation in addition to other large-scale digital transition projects.
• Conduct pre-deployment testing and documentation
• Assist in systems implementation, conducting small group and one-on-one training
• Act as liaison between development team and end users in identifying system issues and contributing to resolutions
• Document all issues from first occurrence to resolution
• Identify initiatives needed to enhance the implementation process

• Bachelor’s degree in Communications, Technology or related field OR equivalent professional experience.
• Minimum 5 years’ experience in systems implementation and/or training and development
• Expert knowledge of Word, Excel and Power Point
• Excellent communication skills with the ability to train field, office and executive teams using a variety of adult learning methods
• Available to travel to various US locations up to 50% of the work week
• Flexibility to work in varied US time zones as needed

• Safety is Priority One – and our record shows it
• Competitive Pay
• Company 401K plan with Employer Contribution Match
• Company Paid Time Off
• Company Paid Life Insurance
• Choice of Medical Coverage including Prescription and Short Term Disability Plans
• Choice of Dental and Vision Coverage
• Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage
• Auto and Home Insurance Discount Programs

The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated.

IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company’s obligations as a contractor to the United States government.

IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at  or any IES office to request assistance.

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