Field Operations Support Specialist

• Relocation Authorized:
  None

• Telework Type:
  Part-Time Telework

• Work Location:
  Sugar Land, TX

Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world’s infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place.

Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers’ objectives to create a lasting positive impact. We serve the Infrastructure;
Nuclear, Security & Environmental;
Energy;
Mining & Metals, and the Manufacturing and Technology markets. Our services span from initial planning and investment, through start‑up and operations.

Core to Bechtel is our Vision, Values and Commitments . They are what we believe, what customers can expect, and how we deliver. Learn more about our extraordinary teams building inspiring projects in our Impact Report .

Bechtel Equipment Operations, Inc. (BEO), a wholly owned Bechtel affiliate company, functions as the construction equipment asset manager of Bechtel Group and is actively engaged in projects across all of Bechtel’s business lines. In support of its involvement, BEO uses sophisticated estimating and scheduling systems to assist projects in developing bid proposals, equipment lease versus purchase analysis, tool and consumable utilization forecasts, scaffold estimating and supply, and overall construction fleet utilization plans.

Headquartered in Sugar Land, Texas, BEO also manages several permanent global equipment storage and support facilities.

The Field Operations Systems Specialist is responsible for proactively enabling field and operations teams through hands‑on training, system adoption support, and front‑line hardware troubleshooting across Field Operations Specialist. This role focuses on building user competency, resolving device and system issues in the field, and ensuring accurate, well‑maintained data across systems such as Tool Hound, Horse Trader, PEMS, and Trackunit.

This position partners closely with field personnel to deliver practical training, reinforce best practices, and identify opportunities to improve workflows, data accuracy, and system usability. While providing day‑to‑day support, the role is primarily centered on proactive enablement, issue prevention, and continuous improvement—not reactive ticket resolution. A strong attention to detail and a basic analytical mindset is required to validate data, spot anomalies, and support simple reporting that drives better equipment visibility, utilization, and decision‑making.

This position is designated as part‑time telework per our global telework policy and will require at least three days of in‑person attendance per week at the assigned office or project. Weekly in‑person schedules will be determined by the individual and their supervisor, in consultation with functional or project leadership  #LI-TH1

• Field Enablement & Training

• Ability to design and deliver hands‑on, role‑based training for field and operations users (in‑person and virtual)

• Strong coaching mindset with a focus on proactive user enablement, not reactive support

• Experience creating clear job aids, quick‑start guides, and SOPs that reinforce best practices

• Ability to assess user skill gaps and tailor education to varying technical comfort levels Technical Hardware & Systems Competency

• Practical experience supporting and troubleshooting field‑facing hardware (e.g., telematics devices, trackers, scanners, mobile devices, gateways)

• Abi…