Risk Coordinator

The Risk Coordinator supports day-to-day claims operations, including intake, documentation, and incident review. This role plays a key part in ensuring claims are reported accurately, tracked effectively, and progressing in a timely manner. This is a hands-on, detail-oriented position ideal for someone looking to build a career in risk management, insurance, or claims.

• Support claims intake, documentation, and file organization for workers’ compensation, general liability, and property incidents
• Assist with timely claim reporting to third-party administrators (e.g., Sedgwick)
• Conduct video review and support incident fact gathering through coordination with store teams
• Coordinate with internal teams (HR, Operations, Asset Protection) to gather information supporting claim handling
• Track and follow up on open claim items to support timely progression and resolution
• Run and monitor motor vehicle record (MVR) compliance via a third-party vendor
• Reconcile driver eligibility lists and maintain compliance tracking

• Associate’s degree required (Bachelor’s preferred)
• 0–3 years of experience in administrative, legal, insurance, or related field
• Strong attention to detail and organizational skills
• Ability to manage multiple tasks and follow through consistently
• Proficient in Microsoft Office Suite and comfortable using technology (including AI tools)
• Strong written and verbal communication skills

• Exposure to insurance, claims, or risk management
• Experience in legal, compliance, HR, or case management environments

• Claims are accurate, organized, and progressing efficiently
• Follow-ups are handled proactively and on time Documentation is complete and audit-ready
• Risk team has clear visibility into claim activity

• Opportunity to build a career in Risk Management and Insurance
• Hands-on experience across workers’ compensation and liability claims
• Exposure to cross-functional teams including HR, Legal, and Operations
• Growth potential within a developing risk function