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Customer Experience & Operations Leader

Job in Sugar Land, Fort Bend County, Texas, 77479, USA
Listing for: Serenity Health Care
Full Time position
Listed on 2026-06-05
Job specializations:
  • Management
    Operations Management, Program / Project Manager
Salary/Wage Range or Industry Benchmark: 90000 - 100000 USD Yearly USD 90000.00 100000.00 YEAR
Job Description & How to Apply Below

Serenity Health Care is seeking a Customer Service Manager to lead operations in Sugar Land, TX. The ideal candidate will have over 10 years of leadership experience and will manage a team of 30+ in a fast-paced environment. Responsibilities include driving performance metrics, managing staffing, and ensuring high-quality customer experience.

The role requires strong communication skills, leadership, and a proven ability to achieve KPIs. Offers a base salary of $90,000+ plus performance-based bonuses and benefits.

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