Assistant Store Director

Overview

Saks OFF 5TH is the premier online luxury off‑price destination, offering an assortment of high‑brand fashion at attractive prices through its digitally native model. The company focuses on creating memorable customer experiences both online and in its more than 100 U.S. and Canadian stores.

The Assistant Store Director is a reliable, trustworthy, and team‑focused leader tasked with driving sales and profit in their area, supporting overall store performance, and building a culture of high engagement and people development. This role includes building the Saks OFF 5TH clienteling experience and exceeding customer expectations.

• Achieve sales, controllable profit, EBITDA and P&L performance, and manage payroll and shipping processes.
• Oversee selling and service processes; lead and motivate the team to meet sales targets and drive omni‑channel growth.
• Monitor scheduling and staffing to align with business needs and traffic flow.
• Develop and retain direct reports, preparing them for increased responsibilities and creating internal talent for critical positions.
• Participate in and support training for new company programs, procedures, and technologies.
• Model and coach selling behaviors to meet or exceed key performance indicators.
• Adhere to asset protection controls and compliance procedures; maintain knowledge of health and safety protocols and emergency procedures.
• Operate equipment such as radios, POS registers, ticket scanners, and sensor removers.

• Associate diploma required; bachelor’s degree preferred.
• Minimum 3 years of management experience in a retail environment with a proven record of driving sales and achieving results.
• Proficiency with Microsoft Office (Outlook, Excel, Word, PowerPoint).
• Results‑driven approach with a proven sales track record.
• Strong time‑management skills and comfort handling multiple projects and shifting priorities.
• High standard of customer service and the ability to build exceptional customer relationships.
• Thorough knowledge of the fashion industry and passion for sharing expertise.
• Ability to act promptly in routine situations and implement effective plans.
• Experience operating radios, POS registers, ticket scanners and other retail equipment.
• Flexibility to work evenings, weekends and public holidays.
• Inspirational leadership and coaching skills; ability to develop and retain talent.

• Competitive benefits package for eligible full‑time employees, including medical, dental, and vision insurance.
• Employee discount.
• Opportunities for career advancement across corporate offices, retail stores, photo studios, and distribution centers.
• Flexible work environment.

All associates are expected to create an inclusive environment free from harassment, discrimination, and bullying.