Assistant Manager

Company Description

Hobby Town is a leading specialty retailer focused on helping people discover the joy of building, creating, and exploring through hands‑on hobbies. Since 1980, the company has grown to over 100 locally owned and operated stores across the U.S., offering radio control, models, games, puzzles, science kits, and more. The corporate team in Lincoln, Nebraska supports franchise locations with retail solutions, merchandising expertise, and marketing programs that engage hobby enthusiasts.

Hobby Town partners closely with store owners and vendors to deliver exceptional customer experiences in‑store and online, fostering creativity, curiosity, and community connections.

The Assistant Manager role at Hobby Town in Sugar Land, TX is a full‑time, on‑site position responsible for supporting daily store operations and delivering outstanding customer service. This role helps lead and motivate team members, assists with scheduling, and ensures that store standards, merchandising, and product displays are consistently maintained. The Assistant Manager supports inventory management activities, including receiving, stocking, and organizing products across categories such as RC, models, games, and STEM kits.

Day‑to‑day tasks include engaging with customers, answering product questions, managing transactions, and helping resolve issues in a professional manner. The role also contributes to local marketing initiatives, supports training and onboarding of new staff, and works with the Store Manager to meet sales goals and enhance the overall customer experience.

• Retail operations and customer service skills, including experience in a specialty or hobby retail environment.
• Team leadership and people management skills, with the ability to coach, motivate, and support diverse staff members.
• Basic merchandising and inventory management skills, such as organizing displays, tracking stock, and handling shipments.
• Sales and communication skills, including the ability to explain products clearly, assist customers, and handle point‑of‑sale systems.
• Organizational and problem‑solving skills, with attention to detail and the ability to manage multiple tasks during busy periods.
• Comfort working in a hands‑on, on‑site retail environment and being on your feet for extended periods.
• Interest in hobbies (e.g., RC, models, tabletop games, puzzles, STEM) and willingness to learn product knowledge.
• High school diploma or equivalent; prior supervisory or key‑holder experience in retail is preferred.