Key Holder; Part Time

KEY HOLDER DUTIES

• Foster a service and selling culture; exceed overall expectations to build long‑standing customer relationships.
• Become an expert in our product categories; understand and communicate product knowledge (including features and benefits) to the customer.
• Maintain and achieve measurable goals, including units per transaction (UPT), average dollar per transaction (ADT), item add‑ons and customer information capture rates.
• Be informed and understand current merchandise promotions and advertisements.
• Maintain company‑merchandising standards and assist in floor moves, display maintenance, merchandising, sales set‑up, and store housekeeping.
• Assist with processing merchandise as well as monitoring and replenishing floor stock.
• Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.
• Actively seek new ways to develop skills and improve metrics by partnering with the store leadership team.
• Complete all opening and closing procedures to company standards and comply with the company's Time and Attendance policy and procedures.
• Adhere to and enforce all local, federal and state laws in addition to Company policies, procedures, and practices.
• Perform any other duties that may be assigned by management.
• Demonstrate a high level of quality work, attendance and appearance.

• 1 to 2 years of retail sales experience.
• Demonstrates strong leadership, communication, time management and organization skills.
• Availability to work a variety of shifts to meet business needs including nights, weekends and holidays.
• Flexibility with scheduling and willingness to work extended hours when necessary.
• Up to 10% travel to support local stores, as needed.

• Business Acumen: Applies a comprehensive understanding of store operations, key performance drivers, and goals to make informed decisions that improve business performance.
• Conflict Management: Addresses conflict directly and professionally, fostering open communication and resolution strategies that strengthen team alignment and productivity.
• Customer‑Centric: Promotes a customer‑first selling culture by modeling service behaviors that prioritize consistent, high‑quality experiences to build loyalty and trust.
• Leadership & Team Development: Leads with Boot Barn’s core values and invests in the growth of team partners by setting clear expectations, coaching consistently, and developing their skills for long‑term success.
• Strategic Thinking: Anticipates future challenges and opportunities using performance results, making aligned decisions that support the company vision and mission and guide the store’s long‑term goals.

• Competitive hourly rate
  * plus sales incentives (SPIFFS) and monthly store sales bonus.
• Merchandise discount: 50% off Exclusive Brands and 40% off third‑party brands.
• Paid Time Off plan for year‑round Boot Barn Partners.
• Medical, Dental, Vision and Life Insurance.
• 401(k) plan with generous company matching.
• Flexible schedules and work/life balance.
• Opportunities for growth at every level – we are opening 50+ new stores each year.

* Compensation varies based on geography, skills, experience and tenure.

In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodation may be made to allow differently abled individuals to perform the essential functions of the job.

• Standing, walking and squatting more than fifty percent of the work shift.
• Required to lift, move and carry up to 40 pounds.
• Ability to read, count and write to accurately complete all documentation and reports.
• Must be able to see, hear and speak in order to communicate with partners and customers.
• Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
• Manual dexterity required using hands to finger, handle, feel and type, reach with hands and arms.

• The workspace is clean, orderly, properly lighted and ventilated…