Retail to Business Account Executive

Job Summary

Responsible for the sale of integrated communication structure to small-to-medium business customers. Develops relationships with individual businesses and the community, positioning the Comcast brand as a key component of the sales strategy and aligning with Comcast's touchstones.

• Assists with the creation and delivery of face‑to‑face sales presentations that demonstrate knowledge of the latest Comcast products and services.
• Promotes bundled products to ensure the optimal solution for the customer, with goals of exceeding departmental, financial and unit targets.
• Stays abreast of the competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.
• Generates new leads through targeted prospecting activities, including cold calling, canvassing, customer referrals and partner relationships.
• Assists with developing sales territory, including cultivation of local business partnerships and organizational affiliations.
• Retains customer base by delivering on the Comcast Credo, ensuring a superior customer experience and maintaining relationships that drive retention.
• Prepares sales and activity reports as required.
• Participates in out‑of‑the‑office meetings with customers, demonstrating strong verbal and written communication and negotiation skills.
• Exercises independent judgment and discretion in matters of significance.
• Maintains regular, punctual attendance and must be able to work nights, weekends and variable overtime.
• Other duties and responsibilities as assigned.

• Understand our Operating Principles and make them the guidelines for how you do your job.
• Own the customer experience, prioritising seamless digital options at every touchpoint.
• Know your products and services, remaining enthusiastic learners and advocates.
• Win as a team by working collaboratively and embracing new ideas.
• Participate in the Net Promoter System, giving feedback and acting on opportunities for improvement.
• Drive results and growth.
• Support a culture of inclusion in all work and leadership.
• Do what is right for colleagues, customers, investors and communities.

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not intended to be a comprehensive inventory of all duties, responsibilities and qualifications.

Customer‑Focused
• Workplace Organization
• Persuasion
• Adaptability
• Technical Knowledge
• Communication
• Resilience
• Critical Thinking
• Problem Solving
• Professional Integrity

Base Pay: $53,500.00
Target Total Compensation (Base Pay + Commission): $83,500.00

Preferred:
Bachelor's Degree. Applicants may also be considered if they hold a combination of coursework and experience, or extensive related professional experience.

0–2 Years

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.