Junior Account Manager - Outside Sales

Description

POSITION: JUNIOR ACCOUNT MANAGER, OUTSIDE SALES

Department:

Outside Sales

Reports To:

Director, Global Sales

Experience:

3-5+ Years (Jr Level)

Employment Type:

Full-Time

Process Resources Inc., parent company of KACE Valves, is an industrial equipment, valve, and automation supply and service company. PRI represents several high-quality valves and related equipment throughout the US, Canada, and global markets, via a network of independent distributors. PRI has an internal team of sales and engineering personnel that function as a complete sales, service and warranty team for the products it represents.

Valve products range from commodity to specialty, with a variety of simple to complex automation logic controls.

The Junior Account Manager supports sales growth within a defined local and regional territory. This role is designed for an early‑career sales professional who is eager to develop foundational skills in industrial valve and automation sales. Working within a team of two to five Junior and Senior Account Managers, and reporting directly to the Director, Global Sales, the Junior Account Manager is responsible for maintaining and growing a portfolio of primarily local accounts, identifying new business opportunities, and building lasting customer relationships.

The incumbent will be curious, motivated, and committed to developing their product knowledge and sales capabilities over time. This role offers a clear pathway to advancement within the organization.

• Manage and grow a portfolio of primarily local and regional accounts, serving as the primary point of contact for day‑to‑day sales activities
• Conduct regular in‑person customer visits, site calls, and virtual meetings to understand client needs, present solutions, and develop lasting relationships
• Identify and pursue new business opportunities within the assigned territory through prospecting, cold calling, networking, and lead follow‑up
• Support the full sales process including needs assessment, product selection, quotation preparation, and order follow‑through, with guidance from senior team members where required
• Maintain accurate and current records of all customer interactions, opportunities, and account activity within the company CRM and ERP systems
• Develop a working knowledge of KACE Valves’ core product lines, including valve types, materials, sizing, and common industrial applications
• Collaborate with Senior Account Managers, Inside Sales, Engineering, Operations, Accounting, and suppliers to meet customer requirements
• Meet personal and team sales targets as established by the Director, Global Sales
• Monitor local market developments and share customer feedback, competitive intelligence, and emerging opportunities with the sales team
• Attend internal training sessions, manufacturer seminars, and sales events to build product knowledge and stay current with industry developments
• Report activity, pipeline updates, and customer feedback to management on a regular basis
• Maintain and expand client database within your assigned territory

Required

• Minimum of 3+ years experience in a sales, customer service, or technical support role; experience in an industrial, mechanical, or MRO distribution environment is an asset
• Demonstrable customer‑service experience, including data collection, basic product selection, quotation preparation, and customer communication related to industrial or technical products
• Strong interpersonal skills and a customer‑focused mindset with the ability to build rapport quickly and maintain professional relationships
• Self‑motivated and goal‑oriented with a competitive drive to meet and exceed sales targets
• Comfortable working independently in the field while remaining aligned with team objectives and reporting requirements
• Proficient user of Microsoft Excel and other Office applications
• Familiarity with CRM or ERP systems for managing customer records and sales activities is a plus
• Detail‑oriented, curious, and motivated to continuously develop technical and industry knowledge
• Team‑oriented and able to collaborate across functions and responsibility…