Automotive Executive Sales Associate

Executive Sales Associate

As an Executive Sales Associate at Mercedes-Benz of Sugar Land, you will assist clients by meeting and exceeding their expectations during their buying experience as they achieve their dream owning a luxury vehicle from Mercedes-Benz of Sugar Land.

• Pay plan with excellent earning potential
• Experienced management team
• Full Benefits package
• Continual training to keep you at the top of your game
• Marketing team on-site

• Understand that business is built on Customer Satisfaction and devote yourself to ensuring these standards are continuously met
• Determine each Customer's needs by utilizing the Customer Needs Analysis Process
• Select, Present and Demonstrate vehicles per the Vehicle Selection, Presentation and Demonstration Process
• Seek Customer Agreement to purchase/lease a new vehicle per the Customer Agreement Process
• Encourage repeat and referral business as well as customer satisfaction by utilizing our Client Relation Management (CRM) tool
• Deliver new vehicles per the established Vehicle Delivery Process
• Introduce and Educate the buyer to the Dealership Service and Parts Department to ensure they continue to return with all of their service needs
• Clearly understand vehicle equity, values, and trade in options and be able to explain to Customers
• Understand all applicable Federal, State and Local law governing the sales or lease of a vehicle
• Attend all Sales Meetings
• Partner with the Sales Manager to establish, work towards and meet all objectives and expectations set as a member of the New Car Sales Team

• 3 years of sales experience in a Luxury Automotive retail environment preferred
• High School Diploma or equivalent
• Ability to understand written, electronic and verbal communication
• Professionalism, Organization and Customer Relationship building skills
• Valid in-state driver's license