Automotive Executive Sales Associate

Executive Sales Associate

As an Executive Sales Associate at Mercedes-Benz of Sugar Land, you will assist clients by meeting and exceeding their expectations during their buying experience as they achieve their dream of owning a luxury vehicle from Mercedes-Benz of Sugar Land.

• Pay plan with excellent earning potential
• Experienced management team
• Full benefits package
• Continual training to keep you at the top of your game
• Marketing team on-site

• Understand that business is built on customer satisfaction and devote yourself to ensuring these standards are continuously met
• Determine each customer’s needs by utilizing the customer needs analysis process
• Select, present and demonstrate vehicles per the vehicle selection, presentation and demonstration process
• Seek customer agreement to purchase/lease a new vehicle per the customer agreement process
• Encourage repeat and referral business as well as customer satisfaction by utilizing our client relationship management (CRM) tool
• Deliver new vehicles per the established vehicle delivery process
• Introduce and educate the buyer to the dealership service and parts department to ensure they continue to return with all of their service needs
• Clearly understand vehicle equity, values, and trade‑in options and be able to explain them to customers
• Understand all applicable federal, state and local law governing the sales or lease of a vehicle
• Attend all sales meetings
• Partner with the sales manager to establish, work toward and meet all objectives and expectations set as a member of the new car sales team

• 3 years of sales experience in a luxury automotive retail environment preferred
• High school diploma or equivalent
• Ability to understand written, electronic and verbal communication
• Professionalism, organization and customer relationship building skills
• Valid in‑state driver’s license