Inside Sales Representative

The Inside Sales representative is responsible for all areas relating to sales & support. This position will be responsible for daily, weekly, and monthly sales, service, and support activities. This position must meet tight deadlines and a multitude of sales activities and is responsible for keeping each customer satisfied.

• Prospecting potential customers and generating leads
• Quoting various standard and custom products to the customer.
• Update ERP system and set up pricing levels, update & maintain standard pricing sheets as necessary, and provide any special customer-related instructions.
• Follow up on open quotes and orders
• Manage sales-related projects
• Generate reports based on requirements from customers and for internal use
• Open quote Opportunities report and meeting
• Communicate with customers regarding product datasheets, catalogs, web interface, pricing, and follow up regarding the same.
• Manage Amran sales representatives, territories, accounts, and performances.
• Help customers and sales managers with customer forecasts, MINs, agreements, and follow-ups.
• Update data sheets, website, cross-reference sheets, and keep records of revisions.
• Create new data sheets for new models
• Follow through on sample/prototype approval process - Coordinate sample shipments, PPAP, and qualification-related activities
• Work on marketing projects such as pocketbooks, catalogs, website, etc.
• Work with quality on work instructions/procedures for sales. Keep up to date
• Work with customers on agreements, stock levels, and Min-Max. Updated ERP system for stock levels as necessary
• Communicate with customers on non-moving parts, excess, as well as spikes in usage
• Relationship management with customers
• Work on monitoring and reporting critical sales metrics/KPIs and drive initiatives to exceed targets
• Other duties as assigned

• A college degree or prior work experience in the related field of sales, service & support.

• Advanced computer knowledge and good interpersonal skills are required to handle customer requests and satisfy them.
• Strong communication and problem-solving skills are a must, particularly strong verbal communication and listening skills.
• Additionally, good typing, spelling, and written communication skills are necessary.
• Ability to multitask, work under pressure, meet deadlines, coordinate activities with various departments, and be able to thrive in a fast-paced work environment.