North America Sales Specialist- Specialty Chemicals

** Position Summary
** The Sales Specialist for Specialty Chemicals is a
** segment expert
** responsible for accelerating Yokogawa’s growth in the
** Specialty Chemicals market**, with strong emphasis on
** batch and semi-batch processes**.This role blends
** technical domain expertise, business development, and customer engagement**. The Specialist supports the regional sales organization, develops key customer relationships, leads opportunity identification, and helps craft high-value solutions spanning
** DCS, SIS, batch/MES, instrumentation, digital solutions, and lifecycle services**.
** Key Responsibilities
**** 1. Segment Expertise & Thought Leadership
*** Serve as Yokogawa’s
** industry expert
** for Specialty Chemicals, including batch applications, polymerization, resins, coatings, adhesives, fine chemicals, and intermediates.
* Provide best practices, domain insights, and guidance on
** ISA-88**, batch recipe management, quality consistency, flexibility, and operational excellence.
* Build a personal network within the segment and represent Yokogawa at
** industry conferences, workshops, and technical forums**.
** 2. Business Development & Opportunity Creation
*** Identify customer pain points, challenges, and mid- to long-term needs; translate them into Yokogawa solutions.
* Support sales teams in uncovering and qualifying new projects (greenfield, brownfield, expansions, MRO).
* Conduct discovery sessions and strategic conversations with operations, engineering, process control, maintenance, IT/OT, and leadership.
* Develop and implement
** relationship management plans
** for complex and strategic accounts—including influencers, technical stakeholders, and corporate decision makers.
** 3. Customer Engagement & Relationship Leadership
*** Build and maintain strong customer relationships based on trust, delivery, and operational value.
* Ensure a two-way flow of information between customers and Yokogawa; drive timely resolution of customer needs and issues.
* Solicit customer feedback and action it internally to improve service levels, solution fit, and long-term satisfaction.
** 4. Solution Shaping & Cross-Functional Collaboration
*** Lead cross-functional teams—including Solutions Consulting, Engineering, Product, Service, and Marketing—to design tailored
** product-and-service packages
** aligned with customer requirements.
* Influence internal stakeholders to align proposals with customer needs while maintaining margin and strategic focus.
* Introduce internal subject matter experts where needed and coordinate value demonstrations, workshops, and technical assessments.
** 5. Sales Process & CRM Excellence
*** Support opportunity strategy, solution framing, and commercial positioning for major pursuits.
* Maintain pipeline accuracy and account intelligence within
** Salesforce (or applicable CRM)**.
* Provide insight to global and regional teams on market trends, competitive activity, and system/process improvements.
** 6. Segment Marketing & Internal Enablement
*** Work with Business Marketing and Market Intelligence to develop segment campaigns, case studies, and value propositions.
* Provide input to global Materials teams on segment priorities, competitive dynamics, digitalization trends, and evolving batch needs.
** Qualifications
* *** Required
* ** Bachelor’s degree or equivalent experience in a
** STEM discipline** (Chemical Engineering preferred).
* ** 6–10+ years
** of experience in Specialty Chemicals, batch processing, process control, or industrial automation.
* Deep understanding of
** batch processes**, ISA-88, recipe management, and quality/repeatability challenges.
* Strong business development, customer-facing, or sales support experience within the process industries.
*…