Title Business Operations Analyst

Summary

All Native Group is in search of a Business Operations Analyst 2. The Business Operations Analyst provides comprehensive administrative, operational, and program support to the Defense Counterintelligence and Security Agency (DCSA) Regional Headquarters, Field Offices, and Directorates. This role ensures efficient office management, compliance with policies, and support for leadership and staff in areas such as records management, employee processing, correspondence, and metrics tracking.

The position requires proficiency in Microsoft Office Suite, strong organizational skills, and the ability to handle sensitive, classified, and controlled unclassified information (CUI) in accordance with DCSA policies and manuals.

Essential Functions

• Handle day-to-day office management; provide support, track initiations, completions, analytical/portfolio assistance to reduce management burden.
• Maintain databases, spreadsheets, and files containing critical information, track suspense actions, workloads, facility assignments, and customer requests.
• Research, implement, and communicate DoD and DCSA policies and procedures using critical thinking and effective oral/written skills.
• Provide phone/desk coverage; coordinate calendars, schedules, travel bookings, and preparation of official correspondence (letters, memos, reports, data/metrics, staff summaries, classified documents).
• Create and edit documents including reports, spreadsheets, presentations, newsletters, brochures, letters, memos, and interoffice communications; draft from initial to final versions, ensuring accuracy in format, grammar, spelling, and policy conformance.
• Track internal/external actions via task management systems. coordinate training events; review Defense Travel System (DTS) submissions for leadership.
• Serve as POC for Regional Headquarters queries, monthly updates and special request from DCSA HQ and staff. Other duties as assigned for regional location.

Supervisory Responsibility

None required for this position

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Must be able to remain in a stationary position 75% of the time.
• Occasionally moves about inside the office to access file cabinets, office machinery, etc.
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
• Expresses or exchanges ideas by means of the spoken word.
  
  Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly or quickly.
• Frequently moves standard office equipment up to 25 pounds.
• Must be able to work indoor conditions 90% of the time.
• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Position Type/Expected Hours of Work

This is a full-time position. Typical days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m.Evening and weekend hours required, as required by business need.

Travel

Up to 10% local travel may be required.

Experience

• At least two (2) years of relevant administrative, program, or office support experience. (6) years of relevant administrative, program, or office support experience in lieu of a bachelor’s degree
• Strong written and oral communication skills and interpersonal skills for cross-functional teamwork.
• Proficiency in…