More jobs:
Guest Experience Lead Shape Loyalty
Job in
Suitland, Prince George's County, Maryland, 20746, USA
Listed on 2026-08-26
Listing for:
McDonald's
Part Time
position Listed on 2026-08-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management
Job Description & How to Apply Below
McDonald’s Corporation is seeking a Customer Experience Lead to drive strategies that improve overall customer satisfaction. You will lead a team of customer service representatives and work with cross-functional teams to keep the customer at the forefront of the business.
The role involves developing and executing CX strategies, analyzing feedback, collaborating with product and marketing, and training the team to handle inquiries effectively.
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