Director of Consumer Lending, Direct

Director of Consumer Lending, Direct

Headquarters - Suitland, MD 20746

Position Type Full Time Category Finance

When you choose a job at Andrews Federal Credit Union, you give yourself the opportunity to grow, advance and make a difference. Andrews Federal is a mission-driven financial institution that focuses on giving members the tools they need to reach their financial goals.

We are continually developing our team of dedicated employees who are ready to serve. To create and retain this elite workforce, we offer highly competitive compensation and benefits plans, including highly desirable features like:

• 12 Paid Holidays a Year, Including Your Birthday
• Retirement Plans – 401(k) with a 6% Match
• Childcare Stipend up to $2600 to assist Working Families
• Discount on Lending Products.
• Tuition Reimbursement and Career Development Programs and Opportunities
• Employee Assistance Program – 24/7 Support for Families
• Affordable Healthcare Plan including Medical, Dental, Vision, and Rx
• Employer paid Long Term Disability, Life Insurance, and AD&D
• Short-Term Disability
• Vacation Leave and Sick Leave
• Free Parking

And when you are part of Team Andrews, you have the opportunity to be part of something bigger, to support the financial goals and dreams of Andrews Federal members in the US, Europe and worldwide. Come be a part of our success story; and let us help you shape your career story!

Purpose of Position

The Director, Consumer Lending, Direct is responsible for organizing and directing the operations of a world class Consumer Lending Indirect Department including policies, procedures, compliance, budget, day-to-day operations, and production relative to the origination, underwriting, processing, closing, and servicing of consumer loans. Manages, evaluates, and coaches a team of originators, servicers, and processors. Monitors the rapidly changing legal/regulatory/competitive environment of consumer lending.

Proactively manages consumer lending pipeline and processes to ensure timely and accurate loan processing, decisions, and closings.

Essential Duties

The position's essential duties include the following:

• Develop loan operations production tactics to meet overall organizational and department goals. Effectively manages loan production and quality through the establishment of key performance measures. Manages the consumer loan pipeline for pending applications and ensures quality loan service for all parties. Coordinate loan activities between stateside and overseas branches to ensure uniform application of established procedures.
• Design, develop, implement, and monitor internal operating policies, procedures and controls that provide acceptable levels of safety to credit union assets. Establish and monitor overall operating standards to ensure sound operating procedures. Monitor loan operation to ensure compliance with established loan policy and guidelines.
• Administer loan origination system to manage pipeline, improve coordination and lower costs. Manage, administer, and monitor GAP, Credit Life and Disability, and Collateral Protection programs. Compile and report monthly departmental loan and statistical data.
• Direct and manage the proper servicing of consumer loans including lien perfection and release, credit reporting, insurance follow up, collateral protection, and loan documentation collateral.
• Direct and manage the activities of consumer lending employees to include ensuring employees understand assigned position duties and responsibilities, delegating tasks as appropriate, developing employee knowledge, skills, and abilities through professional/personal development opportunities, coaching and mentoring, as well as providing ongoing performance management and sustaining employee accountability.
• Integrate the consumer lending department plans with organizational strategy for profitability and performance. Establish goals, forecast staffing needs, and determine infrastructure requirements. Perform portfolio and department profitability management through planning, staff productivity, and expense control. Effectively manages budget and resource allocation issues including budget development, budget…