Clinical Case Manager

Come join our team! Prince George’s County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the County's residents with essential resources and services. Nestled just minutes away from Washington, DC, Prince George's County combines urban vibrancy with serene surroundings, offering an ideal setting to live, work, and enjoy life.

The Prince George’s County Health Department is currently seeking qualified applicants to fill a Clinical Case Manager, (Community Developer I/II) grade A18-21 position in the Behavioral Health Services Division.

This is entry‑level professional work in the areas of community liaison/development/advocacy or social services work among client populations (e.g., youth, aged, reentry, community action, housing development, health, etc.). Incumbents participate in the collection, analysis, and summarization of data related to the administration of the program to which assigned. Work is performed under the close supervision of a higher‑level Community Developer or other supervisory position.

Work performance is evaluated in terms of accuracy and compliance with established guidelines and procedures. Upon satisfactory completion of a probationary period, entry‑level incumbents may, at management’s discretion, be non‑competitively promoted to the II full performance level.

The Prince George's County Health Department’s vision is that all Prince Georgians are their healthiest at every age and every stage. Their mission is to lead, engage, and empower our community to work collaboratively towards disease prevention, health equity, and total well‑being.

The PGCHD works to protect and support the public’s health through numerous services that range from restaurant inspections and disease tracking to care coordination and health promotion. The department is composed of four divisions:
Behavioral Health Services, Environmental Health and Disease Control, Family Health Services, and Health and Wellness, supported by the Office of Administration, Office of Human Resources, and the Office of the Health Officer.

• Links newly released individuals with housing, vocational, and educational opportunities and community services.
• Performs assessments and screenings, then develops an individualized case plan.
• Creates connections and referrals to service providers based on needs and makes warm handoffs.
• Provides ongoing case management.
• Updates the electronic health record database within 24 hours of each interaction or update.
• Models useful skills and effective problem‑solving strategies.
• Shares experiences and provides coaching in regard to employment, training, and/or obtaining housing.
• Supports the client’s engagement in mental health and substance abuse treatment services.
• Provides information on the rights and responsibilities of discharged offenders and satisfying criminal justice system requirements and conditions.
• Provides practical support to newly released individuals by accompanying them to initial probation meetings, treatment appointments, employment interviews, etc.
• Makes referrals to community‑based service providers.
• Participates in re‑entry outreach activities.

• Bachelor's Degree from an accredited college or university in Business or Public Administration, Social Service, Sociology, Psychology, or a closely related field.
• Responsible work experience which includes coordination of group activities, preferably including work with disadvantaged individuals.
• Must possess and maintain a valid Class C driver's license.

An equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered.

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