EOC Engineer- Junior Level

EOC Engineer - Junior Level

Actio Net has an opportunity for an EOC Engineer - Junior Level.

The role is Hybrid – the primary location is Suitland, MD with some flexibility to work on-site.

• Assist with the daily activities of configuration and operation of systems (mainframe, mini, or client/server based).
• Assist in optimizing system operation and resource utilization.
• Perform system capacity analysis and planning.
• Provide assistance to users in accessing and using business systems.
• Analyze information requirements and evaluate problems related to workflow, organization, and planning.
• Assist Senior Computer Systems Analysts and Computer Systems Analysts in developing corrective actions.
• Help develop plans for automated information systems from project inception to conclusion.
• Define problems, develop system requirements, and create program specifications for programmers.
• Coordinate closely with programmers to ensure proper implementation of program and system specifications under the supervision of a Senior or Computer Systems Analyst.
• Work with functional users to develop alternative solutions for systems.

• Assist in system configuration, optimization, and resource management.
• Perform capacity analysis and monitor system performance.
• Provide user support for accessing and utilizing business systems.
• Collaborate with senior analysts to identify and resolve system issues.
• Develop requirements and specifications for new systems and enhancements.
• Work closely with programming teams to ensure system specifications are accurately implemented.

• 1 year of relevant experience in system analysis or configuration.
• Knowledge of mainframe, mini, or client/server systems.
• Experience assisting in system optimization, capacity analysis, and user support.
• Familiarity with system analysis, workflow, and organizational planning.
• Ability to work with senior analysts and programmers to implement system specifications.
• Strong communication skills and the ability to work collaboratively with internal teams.
• Certifications/Training:
  • ITIL, Vendor Specific (Unix, Microsoft, etc.), and/or CompTIA, or similar training.

Full-Time Employees are eligible to participate in our Actio Net’s Benefits Program:

• Medical Insurance
• Vision Insurance
• Life and AD&D Insurance
• 401(k) Savings Plan
• Education and Professional Training
• Flexible Spending Accounts (FSA)
• Employee Referral and Merit Recognition Programs
• Employee Assistance and Identity Theft Protection
• Paid Holidays: 11 per year
• Paid Time Off (PTO)
• Disability Insurance

Actio Net is an equal-opportunity employer and values inclusion at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.