ServiceNow Technical Architect

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.

Join Accenture Federal Services, a technology company and part of global Accenture, to do work that matters in a collaborative and caring community, where you feel like you belong and are empowered to grow, learn and thrive through hands‑on experience, certifications, industry training and more.

Join us to drive positive, lasting change that moves missions and the government forward!

Accenture Federal Services is looking for a Service Now Technical Architect to help manage the delivery of large, complex projects using appropriate frameworks and collaborating with sponsors to manage scope and risk. In this role you will, work to drive profitability and continued success by managing service quality and cost and leading delivery, as well as measure and communicate progress to leadership within committed time frames.

The person who fills this role will proactively support sales through innovative solutions and delivery excellence.

• Review and integrate all application requirements, including functional, security, integration, performance, quality and operations requirements
• Review and integrate the technical architecture requirements
• Provide input into final decisions regarding hardware, network products, system software and security
• Collaborates with Functional team to determine how best to implement solution (decisions around declarative vs programmatic vs App Exchange, etc)
• Escalation Point for technical issues
• Solution components that are outside of the Service Now platform
• End to End Technical Solution

• 5 years of relevant experience in Technical Lead role leading Service Now implementations
• Certified Service Now Administrator (CSA)
• Understanding and knowledge of system development life cycle methodologies (such as Waterfall or Agile)

• Additional Service Now certification
• SAFe/Agile certification
• Implementations in cloud environments

• Active TS/SCI is required

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Washington, Vermont, and the District of Columbia. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set and level of experience.

Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on‑going basis and there is no fixed Final date to receive applications.

The pay range for the states of California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Washington, Vermont, and the District of Columbia is:

$171,300—$219,300 USD

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of Accenture Federal Services Equal Opportunity Policy Statement.

Accenture Federal Services is an Equal Employment Opportunity employer. Additionally, as an affirmative action employer for veterans and individuals with disabilities, Accenture Federal Services is…