Call Center Outbound Business Account Representative

Employer Industry: Telecommunications

• Medical, dental, and vision plans start upon hire
• 401(k) with 100% company match after one year of service, up to 5% of eligible compensation
• Tuition reimbursement up to $5,250 in the first year
• Opportunities for career advancement within a collaborative work environment
• Paid time off including vacation, holiday, and personal/sick days
• Annual community support to various organizations across the U.S.

• Follow up with current customers to ensure satisfaction and upsell additional services
• Make outbound calls to potential business customers to present communication packages
• Provide high-level customer service by accurately entering customer data into the Sales Force system
• Utilize product knowledge to assist customers with inquiries and demonstrate the value of switching services
• Problem solve and offer solutions to encourage customer commitment

• Minimum of three to six months of related experience and/or training
• Ability to engage in conversations and close sales
• Previous outbound telemarketing experience in a call center is preferred
• Proactive approach to customer interactions
• Educational preference:
  Associate's degree or higher

• Experience in a sales-oriented role
• Strong communication and interpersonal skills
• Familiarity with Sales Force or similar CRM software
• Ability to work effectively in a team environment
• Previous experience in customer service roles

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Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.